Shipping & Ordering

Delivered instantly. After checkout you’ll get a link to download your full high-resolution, watermark-free portrait, plus a copy sent to your email. Our digital files look great printed anywhere from 8×12” up to 24×36” — for the sharpest result, print at 300 DPI.

• Every print is made to order. It waits 24 hours after you order, so you can still change or cancel it (see our Cancellation Policy), then goes into production.
• In the United States, most orders arrive 7–11 days after you order. Your expected delivery dates are shown under the checkout button.
• Outside the United States, delivery time depends on the destination and is shown at checkout.
• Want it sooner? Add Skip the Line at checkout and your print moves to the front of our production queue as soon as the 24-hour change window closes.
• As soon as your print ships, we’ll email you a tracking number. You can also follow it on Track my order.

Shipping is added at checkout and shown before you pay, so nothing is added afterwards. Sizes marked Free Shipping, and larger orders, ship free.

• Canvases, framed prints and suncatchers ship within the United States only.
• Outside the United States, we offer unframed posters wherever checkout offers delivery to your address.
• Digital portraits are available worldwide.

Generate a free preview first, in any of our styles, so you know exactly what you’re getting before you pay. When you’re ready, choose a digital download, a fine art print, or both at checkout.

If a print arrives damaged or defective, or never arrives, we’ll send you a new one free of charge — see our Refunds & Replacements policy. To change or cancel an order, see our Cancellation Policy.